General Terms of Business for Using and Ordering Services in the ExhibitorShop
(Status: February 2022)

The following terms apply to all use of the ExhibitorShop (Part A) provided by NürnbergMesse GmbH and to ordering goods and services via the ExhibitorShop (Part B).

Part A

Use of the ExhibitorShop

§ 1 Validity of these terms

1.    The ExhibitorShop may only be used within the scope of the legal regulations and these General Terms of Business.

2.    Conflicting contractual terms of the exhibitor will not be recognized.

§ 2 Registration

1.    Only users registered as exhibitors may use the ExhibitorShop of NürnbergMesse GmbH. No entitlement exists to registration for the ExhibitorShop. The registration itself is free. The registration as exhibitor constitutes a contract (hereinafter referred to as the licence agreement) between NürnbergMesse GmbH and the user governing the use of the ExhibitorShop.

2.    Registration is only permitted for corporate bodies and individuals with full legal capacity to act. The registration of minors is prohibited.

3.    The data requested by NürnbergMesse GmbH for the registration shall be provided in a complete and correct form, e.g. first name and surname, current address (not P.O. Box) and telephone number, a valid e-mail address and company name, if applicable. The registration of a corporate body may only be undertaken by a named individual authorized to represent the body. Only individual persons may be entered as holder of the member's account on registration (no joint accounts). In the event of subsequent changes to the registration data, the user himself is obliged to NürnbergMesse GmbH to correct the information in his user account without undue delay.

4.    The user receives a customer number, order number and password on registration. The user must keep his password secret. NürnbergMesse GmbH will not disclose passwords to third parties.

5.    To protect the user's data against misuse by third parties, NürnbergMesse GmbH will not ask a user for his password by e-mail or telephone. NürnbergMesse GmbH uses only the URLs shown here to request the password on login pages or Internet forms.

6.    The user account is not transferable.

 

§ 3 Object and scope of licence agreement

1.    NürnbergMesse GmbH may associate the use of the ExhibitorShop or the extent to which individual functions and services can be used with certain conditions, e.g. check of registration data etc.

2.    The user's entitlement to use the ExhibitorShop and its functions exists only to the extent allowed by current technical standards. NürnbergMesse GmbH may restrict its services temporarily, if this is necessary with regard to capacity limits, the security or integrity of the servers or for implementing technical measures and is in the interests of proper or improved performance of the services (maintenance work).

 

§ 4 Exclusioncancellation and termination

1.    NürnbergMesse GmbH may adopt the following measures if firm evidence exists that a user has contravened legal regulations, third-party rights or these GTBs, or if NürnbergMesse GmbH has any other justified interest:

·         warn users

·         restrict the use of the ExhibitorShop,

·         temporary or permanent exclusion (§ 4 no. 2)


When selecting such measures, NürnbergMesse GmbH shall consider the justified interests of the user affected and particularly if evidence exists that the contravention is beyond the control of the user.

2.    NürnbergMesse GmbH may exclude a user permanently from using the Internet platform (permanent exclusion), if the user

·         transfers his user account,

·         seriously damages other users, third parties or NürnbergMesse GmbH, particularly if he misuses services of NürnbergMesse GmbH for his own, incorrect or unreasonable purposes,

·         or another important reason exists.


A user who has been permanently excluded shall have no entitlement to restoration of his user account.

3.    NürnbergMesse GmbH may terminate the licence agreement at 14 days notice at any time with effect from the end of the month. The right of exclusion remains unaffected by such termination.

4.    Invoices sent to the user by post or e-mail are due for payment within 30 days of receipt, otherwise the user shall be deemed to be in default without the issue of further reminders.

 

§ 5 Data security

The user himself is responsible for storing information that can be viewed in the ExhibitorShop and stored by NürnbergMesse GmbH if he needs such information for the purpose of securing evidence, accounting, etc. and shall store such information on a data storage medium that is independent of NürnbergMesse GmbH.

 

§ 6 Use of addresses and contact data

1.    Users are not allowed to use addresses, contact data and e-mail addresses obtained through the use of the ExhibitorShop for purposes other than communication in connection with the contract or contract preliminaries. The use of this data for commercial or unsolicited advertising (spam) is strictly prohibited.

2.    Users are not permitted to enter unfair or otherwise illegally obtained e-mail addresses in the system.

3.    The ExhibitorShop also enables users to send their customers electronic guest cards. Users are not allowed to send these electronic guest cards without the prior approval of the addressee, unless the user has obtained the addressee's e-mail address in connection with the sale of goods or services, the user uses the e-mail address for direct advertising for his own similar goods or services, the addressee has not objected to the use of his e-mail address and the addressee has been clearly informed at the time of collecting the address and each time the address was used that he can object to the use of his address at any time, without incurring any costs other than transmission costs at the basic rates.

 

§ 7 Indemnification

The user shall indemnify NürnbergMesse GmbH against all claims asserted against NürnbergMesse GmbH by other users or third parties due to violation of their rights by data and addresses placed in the ExhibitorShop by the user, the transmission of electronic guest cards in contravention of § 6 no. 4 of these General Terms of Business or other use of the ExhibitorShop by the user. The user shall also settle the costs of any necessary legal defence of NürnbergMesse GmbH, including all court and lawyer costs. This shall not apply if the legal violation is beyond the control of the user.

§ 8 Interference with ExhibitorShop

1.    The user is not entitled to use mechanisms or software in connection with using the ExhibitorShop if these could disturb the operation of the ExhibitorShop. Any other interference with the system integrity of the ExhibitorShop by the user is prohibited.

2.    The contents stored in the ExhibitorShop may not be copied, distributed, used in any other way or reproduced without the prior approval of the holder of the rights. This also applies to the use of automatic mechanisms. The layout of the ExhibitorShop and these GTBs may only be reproduced and/or used on other Web sites with the prior written approval of NürnbergMesse GmbH.

§ 9 Transfer of contract to third parties

NürnbergMesse GmbH is entitled to fully or partly transfer its rights and obligations arising out of this contractual relationship to a third party subject to four weeks notice. In this case, the user shall be entitled to terminate the licence agreement after notification of the transfer by sending an e-mail to osc@nuernbergmesse.de.

§ 10 Liability

1.    Except in case of violation of major contractual obligations, NürnbergMesse GmbH shall be liable for damages to companies only if and to the extent that this is caused by intention or gross negligence on the part of NürnbergMesse GmbH or its legal representatives or executives. In the case of other agents, NürnbergMesse GmbH shall be liable only in case of intention and as far as these agents violate major contractual obligations through intention or gross negligence. No liability exists for consequential damage and particularly not for loss of profit, except in case of intention or gross negligence on the part of legal representatives or executives or wilful conduct by other agents of NürnbergMesse GmbH. Except in case of intention or gross negligence on the part of NürnbergMesse GmbH or its legal representatives or executives, liability shall be limited to typical damage foreseeable at the time of concluding the contract.

2.    NürnbergMesse GmbH shall be liable to consumers only in case of intention or gross negligence. In the event of violation of major contractual obligations, default or failure of NürnbergMesse GmbH to render the services, NürnbergMesse GmbH shall, however, be liable for any case of negligent conduct by its employees or agents. Except in case of intention and/or gross negligence by legal representatives, employees or other agents, the extent of liability of NürnbergMesse GmbH shall be limited to typical damage foreseeable at the time of concluding the contract.

3.    The aforementioned liability exclusions and limitations in respect of companies or consumers shall not apply in the case of acceptance of express guarantees by NürnbergMesse GmbH or to damages arising out of damage to life, body or health or in case of mandatory legal regulations.

§ 11 Written form, prevailing law and place of jurisdiction

1.    All declarations transferred in connection with the licence agreement to be concluded with NürnbergMesse GmbH must be made in writing or by
e-mail. 
The postal address of NürnbergMesse GmbH is: NürnbergMesse GmbH, Messezentrum, 90471 Nürnberg. The e-mail address is: osc@nuernbergmesse.de. The postal address and the e-mail address of a user are those addresses entered as current contact data in the user account by the user himself.

2.    The licence agreement including these GTBs is governed by the law of the Federal Republic of Germany, excluding the rules of private international law and excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).

3.    The sole place of jurisdiction for all disputes arising out of the licence agreement and these GTBs is Nuremberg.

 

§ 12 Severability clause

If a provision of these GTBs becomes void, this shall not affect the effectiveness of the remaining provisions. In this case, the parties shall co-operate to replace the void provision with a legally admissible and effective one that represents the intended purpose of the void provision as accurately as possible.

 

Part B

Ordering goods and services in the ExhibitorShop

The following provisions apply to ordering goods and services in the ExhibitorShop and are supplementary to the terms stated in Part A.

§ 13 Provision of the service

1.    The goods and services ordered via the ExhibitorShop will be delivered or provided by NürnbergMesse GmbH direct or by the respective service partner stated as subcontractor on the order.

2.    This shall not apply to the expressly designated cases in which NürnbergMesse GmbH acts only as agent and enables the user to order services offered by a third-party supplier. In these cases, NürnbergMesse GmbH accepts no contractual obligations whatsoever. In particular, NürnbergMesse GmbH accepts no responsibility for the correctness and completeness of the information provided by the third-party supplier or for the freedom from defects and completeness of the service rendered by the third-party supplier.

 

§ 14 Special conditions for services provided by service partners

If service partners work as subcontractors for NürnbergMesse GmbH, the "Special Conditions for Services" provided by service partners shall also apply. The General Terms of Business of the ExhibitorShop take priority.

§ 15 Priority of applicability of the General
and Special Conditions for Participation

The validity of the "General Conditions for Participation in Fairs and Exhibitions" and the "Special Conditions for Participation" of NürnbergMesse GmbH are not affected by the General Terms of Contract. The "General Conditions for Participation in Fairs and Exhibitions" and the "Special Conditions for Participation" take priority in the event of contradictions with the General Terms of Business of the ExhibitorShop.

§ 16 Billing

If NürnbergMesse services are provided by service partners, they are billed direct by the service partner in the name of and for the account of NürnbergMesse GmbH. Collection from the stand during the exhibition is permissible. The following credit cards are accepted by most service partners: MasterCard, American Express, VISA, partly Diners Club

§ 17 Prices

Unless otherwise stated, all prices are net and subject to the statutory rate of VAT. Payments are due in full immediately on receipt of the invoice. Invoices are issued in EUR.

§ 18 Defects

1.    The exhibitor is obliged to check the services provided for him for defects and completeness without delay. To avoid the loss of all claims, the exhibitor must lodge complaints about apparent defects or incompleteness in writing to the service partner without delay as soon as detected.

2.    Claims concerning defective or incomplete provision of services are to be asserted solely against the service partner.

 

§ 19 Cancellation of order

If the exhibitor cancels the order for rental exhibition stands and/or other services, the following cancellation fee is payable based on the value of the order:
- 90 days to 15 days before start of assembly of the event 25% of the order value
- 14 days to 1 day before start of assembly of the event 80% of the order value
- the full amount is payable from the start of the assembly period.

The exhibitor retains the right to prove that the requested compensation for costs incurred is too high.